Government

I moderated three panel sessions at Public Service Data.AI 2026 at the Business Design Centre in London, covering data sharing, measuring citizen satisfaction and cyber security.

I hosted a roundtable on scaling AI for neighbourhood health at Global AI Cities 2026 at Old Trafford, co-hosted with the Greater Manchester Combined Authority.

The Cabinet Office published its review of evidence on public sector design. I was one of fifteen public design leaders interviewed for its international perspectives strand.

I joined the podcast to discuss the history of the UK Digital Academy, and why good decisions follow good data.

New capability to identify insider threats and meet UK legislation on enhanced background checks. I supported delivery of this work across government and industry.

At the centre of government, I worked across the portfolio of major programmes, focusing on how complex, digitally-enabled change is set up and delivered.

I spoke to Tessian about security in government digital services, the human factor in digital design, and what transformation leaders owe their boards on cybersecurity.

I joined a roundtable with the Digital Minister and regional technology leaders at the soon-to-open North East Futures University Technical College in Newcastle.

The transformation guidance I co-authored for the UK Government was published openly, for any team leading complex change to use.

I have set up and led business design teams in both the private sector and government, helping organisations connect strategy to delivery and learn to continuously improve.

I was part of the team that created and delivered Transforming Together, a series of events bringing together leaders of major UK government digital change programmes.

I spoke and joined a panel discussion on transformation programmes in government and the role of digital, moderated by Tony Meggs.

I spoke at Think Digital Government 2017 at London’s Business Design Centre, the day after the launch of the Government Transformation Strategy.

As deputy director at the Government Digital Service, I led the development of the UK Government Transformation Strategy and the work to align departments behind it.

In this interview I discussed personalisation in government digital services and what it takes to deliver it at scale.

As head of business transformation, I led work to set out a clear future vision for DWP, the UK’s largest delivery department, and a practical plan to get there.

I was interviewed for this book on digital reform in government.

I presented and joined a panel discussion on improving public service delivery through digital, at a Whitehall seminar led and hosted by Cardiff Council and chaired by Lord Patel.

I gave a seminar as part of the Policy in Practice series for the Master of Public Administration (MPA) course at the London School of Economics.

I delivered a keynote and joined the panel on technology, procurement and policy priorities at the Westminster eForum, chaired by Chi Onwurah MP.

I spoke and joined the panel at PA Consulting’s tenth annual innovation event, held at the National Portrait Gallery in London, on whether human factors are being overlooked in the race for innovation.