I was interviewed for the book Delivering on Digital: The Innovators and Technologies That Are Transforming Government by William D. Eggers (RosettaBooks, 2016).
The book examines how digital tools such as cloud computing, mobile services and analytics have been used to reform and modernise government operations, with case studies from Estonia, San Francisco and elsewhere on service delivery and citizen engagement.
Media coverage #
Building a digitally savvy workforce, FCW: The Business of Federal Technology, 8 June 2016
“All organizations are looking to attract the same talent, so our brand has to be attractive to those people,” notes Andrew Besford, head of business design at DWP