Work

I serve as a non-executive director at Gateshead Health NHS Foundation Trust, chairing the digital committee and providing board-level oversight of digital and data strategy.

I support large, complex organisations and central government to use technology and data more effectively, while staying secure.

In ‘A Fresh Mandate for Digital Leadership in the NHS’, I set out what needs to change to meet national ambitions, based on interviews with senior digital leaders.

As a non-executive director, I oversaw a period of major investment in IT, digital and data within one of the NHS’s best-performing trusts, strengthening its digital capability and resilience.

I co-authored a report based on interviews with CIOs from 12 of the largest US federal agencies, published during the 2024 presidential transition.

As deputy director at the Government Digital Service, I led the development of the UK Government Transformation Strategy and the work to align departments behind it.

At the centre of government, I worked across the portfolio of major programmes, focusing on how complex, digitally-enabled change is set up and delivered.

As head of business transformation, I led work to set out a clear future vision for DWP, the UK’s largest delivery department, and a practical plan to get there.

After moving back to Newcastle, I joined Dynamo North East’s leadership and helped shape its work to strengthen the region’s technology ecosystem.

I have set up and led business design teams in both the private sector and government, helping organisations connect strategy to delivery and learn to continuously improve.

My early career was in telecoms and mobile, working on large, mission-critical systems and early digital channels for online sales and customer service.