Business design
I have set up and led business design teams in both the private sector and government, helping organisations connect strategy to delivery and learn to continuously improve.
Telecoms and mobile
My work building large, mission-critical systems in mobile and fixed-line telecoms, including some of the first online sales and service channels in the industry.
Telecoms and mobile: early career
My early career was in telecoms and mobile, working on large, mission-critical systems and early digital channels for online sales and customer service.